Refunds

The Free plan runs on a real website with your real visitors. It does not expire and needs no card, so you can judge Writine properly before any money changes hands.

Cancel from Settings, then Billing. Your workspace keeps its paid features until the end of the period you have already paid for, then moves to the Free limits. Nothing is deleted, and we do not charge again after you cancel.

• You were charged after cancelling, or charged twice for the same period.
• You paid for a year, have barely used it, and tell us within 14 days of the charge.
• Writine was unavailable for long enough that the plan was not worth what you paid for that period.

Outside those cases we generally do not refund time you have already used, because the service was there and running.

Write to support@writine.com from the address on the account and tell us which charge you mean. A refund goes back to the card that paid, and the payment provider usually takes a few working days to settle it.